Terms & Conditions and Privacy Policy

1. The Application

Licensed Application is WEL Apps (Welspun Unified Application), a unified enterprise software platform — customised for Android and iOS mobile devices ('Devices') — integrating multiple internal Welspun modules including DataHub, eOffice, HSE, Quality, Projects, Training, MASR, attendance marking into a single access point for employees.

2. Scope of Licence

2.1 You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed Application on any devices that you (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with you (via family sharing or volume purchasing).

2.2 This License Agreement will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the Licensed Application, unless a separate license is provided for such update or upgrade, in which case the terms of that new license will govern such updates or upgrades.

2.3 You shall not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Licensor's prior written consent), or sell, rent, lend, lease or otherwise redistribute the Licensed Application.

2.4 You shall not reverse engineer, translate, disassemble, integrate, decompile, remove, decrypt, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof except with the Licensor's prior written consent.

2.5 You shall not copy or alter the Licensed Application or portions thereof except when expressly authorised by this License Agreement and the Usage Rules. You may create and store copies only on devices that you own or control for backup keeping under the terms of this License Agreement, the Usage Rules, and any other terms and conditions that apply to the device or software used. You shall not remove any intellectual property notices. You acknowledge that no unauthorised third parties may gain access to these copies at any time. If you sell your devices to a third party, you must remove the Licensed Application from the devices before doing so.

2.6 Violations of or any attempt to violate the obligations mentioned above may be subject to prosecution and damages.

2.7 Licensor reserves the right to modify the terms and conditions of this License Agreement.

2.8 Nothing in this License Agreement should be interpreted to restrict third-party terms. When using the Licensed Application, you must ensure that you comply with applicable third-party terms and conditions.

3. Technical Requirements

3.1 Licensor reserves the right to modify the technical specifications as it deems appropriate at any time.

4. Maintenance and Support

4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the Play Store's overview for this Licensed Application.

4.2 Licensor and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. Limitation of Liability

5.1 To the extent not prohibited by applicable law, in no event shall Licensor be liable for personal injury, or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits, corruption or loss of data, failure to transmit or receive any data or information, business interruption or any other commercial damages or losses, arising out of or related to your use or inability to use the Licensed Application or any third party software, applications or services in conjunction with the Licensed Application, however caused, regardless of the theory of liability (contract, tort or otherwise) and even if Licensor has been advised of the possibility of such damages. In no event shall Licensor's total liability to you for all damages exceed the amount of INR [   ].

6. Warranty

6.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of your download. Licensor warrants that the Licensed Application works as described in the user documentation.

6.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless by you or by third parties, or if there are any other reasons outside of Licensor's sphere of influence that affect the executability of the Licensed Application.

6.3 To the maximum extent permitted by applicable law, the Licensed Application is provided "as is" and "as available", with all faults and without warranty of any kind, and Licensor hereby disclaims all warranties and conditions with respect to the Licensed Application, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights.

6.4 You are required to inspect the Licensed Application immediately after installing it and notify the Licensor about issues discovered without delay by email provided in product claims. The defect report will be taken into consideration and further investigated if it has been emailed within a period of 10 days after discovery.

6.5 If we confirm that the Licensed Application is defective, the Licensor shall reserve a choice to remedy the situation either by means of solving the defect or a substitute delivery.

6.6 You expressly acknowledge and agree that, to the extent permitted by applicable law, use of the Licensed Application is at your sole risk and that the entire risk as to the satisfactory quality, performance, accuracy, and effort is with you.

7. Contact Information

For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:

8. Termination

The License Agreement is valid until terminated by the Licensor or by you. Your rights under this License Agreement will terminate automatically and without notice from the Licensor if you fail to adhere to any term(s) of this License Agreement. Upon termination of the License Agreement, you shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

9. Third-Party Terms of Agreements and Beneficiary

You represent and warrant that you shall comply with applicable third-party terms of the agreement while using the Licensed Application.

In accordance with Section 9 of the "Instructions for Minimum Terms of Developer's End-User License Agreement", Google's subsidiaries shall be third-party beneficiaries of this License Agreement and upon your acceptance of the terms and conditions of this License Agreement, Google will have the right (and will be deemed to have accepted the right) to enforce this End User License Agreement against you as a third-party beneficiary thereof.

10. Intellectual Property Rights

"Intellectual Property Rights" shall mean and include patents, trademarks, service marks, trade names, registered designs, copyrights, rights of privacy and publicity and other forms of intellectual or industrial property, know-how, inventions, formulae, confidential or secret processes, trade secrets, any other protected rights or assets and any licenses and permissions in connection therewith, in each and any part of the world and whether or not registered or registerable and for the full period thereof, and all extensions and renewals thereof, and all applications for registration in connection with the foregoing, and all copies and tangible embodiments of any of the foregoing.

Licensor and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes third party's Intellectual Property Rights, Licensor, and not the Services, will be solely responsible for the investigation, defense, settlement, and discharge of any such Intellectual Property Rights infringement claims.

11. Applicable Law & Jurisdiction

This License Agreement is governed by the laws of India excluding its conflicts of law rules. Courts of Mumbai, India shall have jurisdiction to adjudicate the disputes arising out of or in connection with this License Agreement.

12. Miscellaneous

12.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.

12.2 Collateral agreements, changes, and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.

Personal Sensitive Data

Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information, etc., according to various data protection laws and regulations. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collect personal sensitive data about you.

What Personal Data Do We Collect?

WEL Apps integrates multiple modules, including DataHub, eOffice, HSE, Quality, Projects, Training, MASR, and Attendance. The Personal Data collected depends on the modules and features used.

For Attendance and workforce-related features, WEL Apps collects device location information, including precise location information such as latitude and longitude. Location may be collected when the application is actively being used and, where required for workforce tracking, when the application is running in the background or is not actively displayed.

Location information is used for attendance marking, attendance verification, geofence validation, location-based check-in/check-out, and workforce field activity.

1) Information you voluntarily provide to us

Registered Account Data: When you install the Application, we ask for your Employee Id and mobile phone number, which has already been provided by you to WEL. This information is asked only to validate these credentials.

Location Information and Background Location Access

Location Information

WEL Apps collects location data to enable attendance marking, attendance verification, geofence validation, location-based check-in/check-out, and workforce field activity even when the app is closed or not in use.

Location information is used by Welspun to support workforce management, attendance, and verification of field activity.

Please allow location access to use these features.

• Employee attendance and attendance verification.
• Geofence validation to determine whether an employee is within a designated workplace or assigned location.
• Location-based check-in and check-out.
• Workforce field activity and related attendance operations.

Location information may be transmitted to authorized Welspun systems and may be accessed by authorized personnel and authorized service providers for workforce management, attendance, field operations, and related business purposes.

Background Location Access

WEL Apps collects location information in the background to support employee attendance, geofence validation, location-based check-in/check-out, and workforce field activity.

When the applicable workforce tracking or attendance functionality is active, WEL Apps may continue collecting location information when the application is minimized, closed, or not actively displayed on the device.

Background location access is required because employees may perform field work or move between multiple assigned work locations. The application needs to receive location information while it is not actively displayed so that attendance, geofence validation, and workforce activity can be recorded and verified.

Location information collected through background access is securely transmitted to authorized Welspun systems and may be accessed by authorized personnel and authorized service providers for workforce management, attendance, field operations, and related business purposes.

WEL Apps does not use background location information for advertising and does not sell location information to third parties for advertising purposes.

Users can manage location permissions through their device settings. Disabling required location permissions may prevent or limit attendance, geofence, check-in/check-out, and workforce tracking functionality.

Background Location Disclosure

WEL Apps collects location data to enable attendance marking, attendance verification, geofence validation, location-based check-in/check-out, and workforce field activity even when the app is closed or not in use.

Background location allows WEL Apps to verify an employee's location against a designated workplace or assigned location and to support workforce and attendance-related activities when the application is not actively displayed.

The collected location information is securely transmitted to authorized Welspun systems and may be accessed by authorized personnel and authorized service providers for these business purposes.

WEL Apps does not use background location information for advertising and does not sell location information to third parties for advertising purposes.

Additional services based on camera

WEL Apps may request access to the device camera for features such as attendance marking, selfie/photo capture, code scanning, and photo logging for business-related activities.

The camera is accessed when the user actively uses a feature that requires camera access. Camera access is not used for background location tracking.

If camera permission is disabled, features requiring camera access may not be available.

2) Information We Collect Automatically

• WEL Apps may collect your location during applicable attendance working periods, including when the app is closed or not actively being used, to enable attendance marking, attendance verification, and geofence validation within the designated workplace or assigned location.
• Mobile Device and Diagnostic Information: WEL Apps may automatically collect certain device and diagnostic information required for authentication, security, application functionality, troubleshooting, and service improvement.

  This information may include:

  • Device model and operating system version.
  • Application version.
  • IP address and network-related information.
  • Push notification identifier.
  • Application and system logs.
  • Diagnostic and error information.

  The information is used to maintain application security, troubleshoot technical issues, support application functionality, and improve the Services.

• Log Information: When you use the App, in order to improve your user experience, the system and exception log may be uploaded, including your IP address, operating system version, date or time of access, so that we can facilitate and accurately identify problems and help you solve them in a timely manner.

Please note that one cannot identify a specific individual by using device information or log information alone. However, if these types of non-personal information, combined with other information, may be used to identify a specific individual, such information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will aggregate or desensitize such information.

3) Smart Devices Related Information

When you use a Smart Device, we will collect some basic and pre-embedded information of the Smart Device and the information generated during your use of the Smart Device.

• Basic Information of Smart Devices: When you connect your Smart Devices with the Services, we may collect basic information about your Smart Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.
• Information collected during the process of connecting to a Smart Device: Based on the type of Smart Device you need to connect, the basic information collected includes:
• When you voluntarily use a smart camera and connect to the WEL platform: You use the camera to take selfie photos while marking attendance and for photo logging to capture progress of task completion.

Purposes and Legal Basis for Processing Personal Data

We may process Personal Data for the following purposes:

• To authenticate employees and provide access to authorized services.
• To mark and verify employee attendance.
• To validate employee location against designated workplaces or assigned locations.
• To support geofence-based attendance and check-in/check-out.
• To support workforce field activity and operational processes.
• To maintain application security.
• To troubleshoot and improve application functionality.
• To detect, prevent, and investigate unauthorized or fraudulent use.
• To comply with applicable legal and regulatory requirements.

If there is any change in the purposes for processing your Personal Data, we will inform such change to you with a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.

Location and Personal Data Sharing

Location information collected by WEL Apps may be securely transmitted to authorized Welspun systems for attendance, geofence validation, workforce management, field operations, and related business purposes.

Personal Data may also be processed by authorized service providers that provide infrastructure, hosting, IT, security, communication, support, or other services on behalf of Welspun.

WEL Apps does not sell personal information or location information to third parties for advertising purposes.

Personal Data may also be disclosed where required by applicable law, legal process, security requirements, or other legitimate business and regulatory purposes described in this Policy.

Data Transfer

We protect Personal Data in accordance with this Policy wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws.

If you would like further details on the safeguards we have in place under the data transfer, you can contact us directly as described in this Policy.

Security Measures

We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. WEL provides various security strategies to effectively ensure data security of user and device.

As for device access, WEL proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization.

As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported.

As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing us at privacy@welspun.com.

In addition, we have obtained the Enterprise Privacy Certification (EPC).

Data Retention

WEL Apps retains Personal Data, including attendance and location information, for the period necessary to provide the Services and for legitimate operational, workforce-management, security, audit, contractual, and legal purposes.

Retention periods may vary depending on the type of information and applicable organizational or legal requirements.

When Personal Data is no longer required, it will be deleted, securely disposed of, or otherwise processed in accordance with applicable retention procedures.

Dispute Resolution

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact privacy@welspun.com.

Changes to this Policy

We may update this Policy to reflect changes to our information practices, at least on an annual basis. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Data Subject Rights

We respect your rights and control over your Personal Data. You may exercise any of the following rights:

• By emailing us at privacy@welspun.com

You do not have to pay any fee for executing your personal rights. Subject to applicable data protection laws in relevant jurisdictions, your request of personal rights will be fulfilled within 15 business days, or within 30 calendar days due to different response requirement.

If you decide to email us, in your request, please specify what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.

You may:

• Request access to the Personal Data that we process about you: "My-Setting-Privacy Settings-Personal Data Export";
• Request that we correct inaccurate or incomplete Personal Data about you: 1) Modify your account number (email address or phone number): "My-Setting-Account and Security-Change your Account"; 2) Modify the nickname and/or time zone: "My-Personal Information";
• Request deletion of Personal Data about you: "My-Setting-Account and Security-Delete Account", when you are no longer associated with WEL, your Personal Data will be deleted accordingly.

Contact Us

If you have any questions about our practices or this Policy, please contact us as follows: